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Metal will naturally dent if struck or dropped. Dropping or knocking jewellery on hard surfaces will also cause damage to the finishing and stones/shells/beads/crystals may fall out. Never keep loose pieces together as they will naturally become scratched. Avoid direct exposure to chemicals e.g.: Cosmetics, lotions, perfumes, deodorants, soap, hair products etc. Keep away from coins and salt water. It may discolour overtime if stored under unsuitable conditions.

Sterling silver is a soft metal, but when treated properly, it will give many years of wear. It may change colour overtime, due to the reactions with the atmosphere, storage conditions, and sometimes the perspiration of the wearer. However, with regular polishing and careful handling, silver will always return to its original condition. It will naturally dent if struck or dropped. Dropping or knocking jewellery on hard surfaces will also cause damage to the finishing and stones/shells/beads/crystals may fall out. Never keep loose pieces together as they will naturally become scratched. Avoid direct exposure to chemicals e.g.: Cosmetics, lotions, perfumes, deodorants, soap, hair products etc. Keep away from coins and salt water. It may change colour overtime if stored under unsuitable conditions.

Matte Finish: only a thin brushed finish on the surface of our jewellery, hance, will rub off overtime.

Earrings: posts and backing are very fine. Care should be taken when replacing the back to avoid bending the post. Other fitting such as snap-shut hinges, may also become loosen for this reason.

Chains: will bend or kink if mishandled. Keep in good storage conditions. Always lay wire chains flat.

Stones/Shells/Beads/Crystals: Keep away from water and heat, as this will cause discolouration. Shells are glued onto the silver metal, therefore, may fall out if exposed to heat and water.

Leather/Rubber/Robe: may stretch overtime. Keep away from water and heat, as glue may deteriorate causing breakages.
POLICY AND TERMS:
1. Due to our competitive prices, all items sold are non-returnable and non-refundable.
2. We recommended Registered post for all shipments, otherwise we will not be responsible for any postal loss.
3. Registered/Insurance Post is not applicable for Canada and Australia Orders.